Q & A

Q: IS THERE A FEE FOR THE FIRST MEEETING?

A: NO.  THE INITIAL MEETING IS TO DISCUSS A BUDGET AND OVERALL PROJECT FEASIBILITY.  WE DO NOT BILL YOU FOR THIS MEETING.

Q: IS THERE A FEE FOR MY ESTIMATE?

A: NO, UNLESS THE PROJECT IS THE RESULT OF AN INSURANCE CLAIM OR IF AN ARCHITECTUAL DESIGN IS REQUIRED TO DEVELOP THE PROJECT OUTLINE.

Q: WILL YOU BUILD MY PROJECT IF I ALREADY HAVE AN ARCHITECT AND OR PLANS?

A: YES.  IF THE ARCHITECT IS LISCENCED BY THE STATE OF NEW YORK AND THE PLANS ARE STAMPED WE CAN DEVELOP A PRICE FROM YOUR EXISTING PLANS.

Q: WHAT TYPES OF PROJECTS DO YOU SPECIALIZE IN?

A: RESIDENTIAL REMODELING IS OUR MAIN FOCUS.  MOST OF OUR PROJECTS CONSIST OF ADDITIONS, KITCHEN AND BATHROOM REMODELS, BASEMENT FINISHING.  IN ADDITION WE BUILD DECKS, SCREENED PORCHES, REPLACE WINDOWS AND DOOR UNITS AND PERFORM ALL TYPES OF INTERIOR FINISH CARPENTRY.

Q: CAN I SPEAK WITH PAST CLIENTS?

A: YES.  WE ARE HAPPY TO SUPPLY A LIST OF REFERENCES UPON REQUEST.

Q: CAN YOU OFFER FINANCING ?

A: WE DO NOT OFFER FINANCING DIRECTLY.  WE DO OFFER A PAY PAL SERVICES FOR SOME OF OUR SMALLER PROJECTS OR TO USE FOR APPLYING A DOWN PAYMENT.

Q: CAN WE SEE EXAMPLES OF PAST WORK?

A: YES.WE HAVE A GALLERY OF SOME PAST PROJECTS.  WITH A PRIOR APPOINTMENT WE WOULD BE HAPPY TO BRING YOU ON A PHYSICAL TOUR OF SOME OF OUR PAST PROJECTS.

Q: DO YOU OFFER DESIGN SERVICES?

A: SOME SMALLER TYPE PROJECTS CAN BE DESIGNED IN HOUSE.  WE HAVE THE NAMES OF QUALITY AREA ARCHITECTS TO HELP DESIGN YOUR PROJECT.

Q: DO YOU HAVE EMPLOYEES?

A: THE MAJORITY OF OUR WORK IS PERFORMED BY MICHAEL CERRONE AND AS MANY CONTRACT EMPLOYEES AS NEEDED TO COMPLETE YOUR PROJECT IN A TIMELY MANNER.  MOST OF THE HEATING, PLUMBING, HVAC AND ELECTRICAL IS PERFORMED BY A SUB-CONTRACTOR.

Q: HOW CAN I AVOID CHANGE ORDERS?

A: CHANGE ORDERS ARE SEPERATE PLANS THAT ARE REQUIRED TO CHANGE ANY ASPECT OF A PROJECT IN MID STREAM.  THEY ARE VERY COSTLY AND OFTEN PRESENT A DEADLINE PROBLEM.  WE CAN’T STRESS THIS ENOUGH ….PROPER PLANNING! YOU CAN AVOID COSTLY CHANGES BY SPENDING JUST A LITTLE MORE TIME IN THE PLANNIG PHASES OF ANY PROJECT.

Q: HOW DO I PAY FOR MY PROJECT?

A: EACH PROJECT WILL HAVE A WELL DEFINED PAYMENT SCHEDULE, SET FORTH AND AGREED UPON BY THE CLIENT AND MICHAEL CERRONE.  PAYMENTS ARE USUALLY MADE IN INSTALLMENTS, AS WE PROGRESS THROUGHOUT THE PHASES OF YOUR PROJECT, WITH FINAL PAYMENT DUE UPON COMPLETION.

Q: CAN I VIEW A SAMPLE OF THE PRODUCTS BEING USED FOR MY PROJECT?

A: YES.  WE WILL BRING YOU SAMPLES OF THE PRODUCTS USED OR PLACE YOU IN CONTACT DIRECTLY WITH THE PRODUCT VENDOR.